Terms and conditions
Privacy
Terms and Conditions and Disclaimers
1. We advise that while every effort is made to ensure the accuracy of the information contained in the Website no liability or responsibility is accepted for any loss or damages of any person or party who might rely on all or any of the content of the Website either now or in the future.
2. You should read our Privacy Statement as certain private information might be shared with third-party in the process of delivering services to you with respect to the Website.
3. The Website might contain links to third-party websites, which are not associated with the owner. Any links to third-party websites do not imply any endorsement whatsoever of the products or services of any third-party entity and we take no responsibility and shall never be liable for any loss or damages you might suffer as the result of the failure of any third-party entity with whom you enter into an agreement or conduct business whether or not endorsed by us.
4. Where links to third-party websites and service providers and suppliers exist, we recommend you read the Privacy Statements and Disclaimers of the individual third-party service providers and suppliers and we take no responsibility whatsoever for the information, or errors or omissions or any loss or damages you might experience using third-party websites and service providers and suppliers.
5. The Website might contain advertisements for other businesses and suppliers. The appearance of advertisements for any other supplier of products or services does not imply any endorsement whatsoever of the products or services of the advertiser and we take no responsibility and shall never be liable for any loss or damages you might suffer as the result of the failure of any third-party entity with whom you enter into an agreement or conduct business whether or not endorsed by us.
6. We take no responsibility and shall never be liable for any loss or damages you might suffer as the result of any loss or damage which you incur, including damage to your software or hardware, arising from your use of or access to this site.
7. Users will not use this site for any purpose or in any way which is unlawful.
8. Any reference to price of services or goods are of a general nature and we shall never be liable for any loss or damages you might suffer through error or misdescription of price, quality or quantity of services or goods.
9. Content in the Website is subject to Copyright. Nothing contained in the Website may be copied, reproduced or quoted for use in any printed material, electronic media or orally without the express permission of the owner of the Website, except to the extent of visitors to the Website printing material for their personal use in relation to conducting business with the owner of the Website
10. We reserve the right to amend these Terms and Conditions and Disclaimers at any time without notice.
11. You may contact us on 0419 497 432 during the hours of 9am to 4pm on any Business Day to discuss the content of the Website or email us at patrick@patrickgrogancelebrant.com.au
This Privacy Policy is to be read in conjunction with our Terms & Conditions and Disclaimers published on the Website.
This Privacy Policy applies to all users of this website We are committed to upholding privacy of clients with respect to the Privacy Act 1988 and the Privacy Principles of the Act.
You accept this Privacy PolicyYou accept the terms of this Privacy Policy when you submit any personal information to us either by completing any forms in this website or contact you make with us by any means whether electronic or otherwise and consent to our use within the context of this Privacy Policy of any such personal information you submitted
The Types of personal information we collectWe collect a range of personal information from visitors and users of this website to enable us to perform our services to meet their needs whether physically or by way of providing information and knowledge with respect to our service. Without limitation this includes contact information such as names, addresses, phone numbers, email addresses, credit or debit card information, bank account numbers for transactions such as Electronic Funds Transfer (EFT), and any other information that you disclose to us whether by solicitation or otherwise.We also collect personal information of nominated family and friends whose personal details you provide to us via the Website or other communications with respect to your dealings with us.
How we collect personal informationWe may collect personal information by various means, without limitation, by such means as forms you complete, agreements you complete, applications you complete, contact with us by telephone, email, mail, visiting our websites, contact in person whether at our premises or elsewhere, and via third-parties who you have agreed may supply information to us. Personal information may also be collected via cameras installed in places where we conduct our services or perform any act in the course of delivering products or services to you. The amount and accuracy of personal information you disclose to us is at your discretion and you accept that any errors and omissions may result in us being unable to provide you with the most accurate and relevant service or services, and advice.
Why we gather the information and how will we use itBy submitting personal information to us, you agree that we may obtain, hold, and use the personal information for the purposes of providing you with our products or services, and for operational business purposes. We gather personal information to enable us to provide you with appropriate services and products based on your enquiry or request for services or products. We may also use or disclose personal information for related purposes, such as servicing and managing our relationship with you, our internal accounting or business management processes and in order to comply with our regulatory reporting and legal obligations.
We also use the information we collect to contact you about new products, services or general information relating to our business. You may opt out of receiving further communications by advising us through the Website, email to our Privacy Officer at patrick@patrickgrogancelebrant.com.au
As with other organisations, we might also rely on third party service providers, suppliers and contractors to provide some of our services. Any personal information provided to these third-parties is provided only to perform the task or provide the service we require them to perform.
SecurityConsistent with our commitment to protecting personal information, we make all reasonable endeavours to protect such information securely against unauthorised access, use, modification or disclosure.
Cookies To improve your experience on our websites, we may use “cookies”. A cookie is a small text file that our websites may place on your computer or device as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of the Website.
The Website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and website usage.You can opt out of Google Analytics if you disable or refuse cookies or use the ‘opt out’ service provided by Google Analytics at https://tools.google.com/dlpage/gaoptout/.
Access to personal information about youWe endeavour to take reasonable steps, in the circumstances, to ensure that the personal information we collect, hold, use and disclosure about our users is accurate, complete and up-to-date. However, the accuracy of the personal information is largely reliant on the quality of personal information that our clients provide to us and we take no responsibility for errors that result from incorrect, inaccurate or out of date information we receive.
You may request details (in writing) of the personal information that we hold about you or you may correct/update information we hold about you, by contacting our Privacy Officer. We will endeavour to respond to your request for access or correction within a reasonable period after the request. There are some exceptions specified by law where we may refuse a user's request for access or correction. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for refusal, unless it would be unreasonable to provide that notice.
ComplaintsComplaints about the way we collect, use or disclose client personal information are to be directed to our Privacy Officer. Our Privacy Officer will confirm receipt of a complaint within 10 business days after the complaint is received and will then investigate the complaint and provide a response within a reasonable time. If, after receiving our response, there are still concerns that the privacy complaint remains unresolved, you may then, for example, take the complaint to the Office of the Australian Information Commissioner.
Changes to this Privacy PolicyWe may make changes to this Privacy Policy from time to time for any reason without reason, and we will publish those changes on the Website.
You accept this Privacy PolicyYou accept the terms of this Privacy Policy when you submit any personal information to us either by completing any forms in this website or contact you make with us by any means whether electronic or otherwise and consent to our use within the context of this Privacy Policy of any such personal information you submitted
The Types of personal information we collectWe collect a range of personal information from visitors and users of this website to enable us to perform our services to meet their needs whether physically or by way of providing information and knowledge with respect to our service. Without limitation this includes contact information such as names, addresses, phone numbers, email addresses, credit or debit card information, bank account numbers for transactions such as Electronic Funds Transfer (EFT), and any other information that you disclose to us whether by solicitation or otherwise.We also collect personal information of nominated family and friends whose personal details you provide to us via the Website or other communications with respect to your dealings with us.
How we collect personal informationWe may collect personal information by various means, without limitation, by such means as forms you complete, agreements you complete, applications you complete, contact with us by telephone, email, mail, visiting our websites, contact in person whether at our premises or elsewhere, and via third-parties who you have agreed may supply information to us. Personal information may also be collected via cameras installed in places where we conduct our services or perform any act in the course of delivering products or services to you. The amount and accuracy of personal information you disclose to us is at your discretion and you accept that any errors and omissions may result in us being unable to provide you with the most accurate and relevant service or services, and advice.
Why we gather the information and how will we use itBy submitting personal information to us, you agree that we may obtain, hold, and use the personal information for the purposes of providing you with our products or services, and for operational business purposes. We gather personal information to enable us to provide you with appropriate services and products based on your enquiry or request for services or products. We may also use or disclose personal information for related purposes, such as servicing and managing our relationship with you, our internal accounting or business management processes and in order to comply with our regulatory reporting and legal obligations.
We also use the information we collect to contact you about new products, services or general information relating to our business. You may opt out of receiving further communications by advising us through the Website, email to our Privacy Officer at patrick@patrickgrogancelebrant.com.au
As with other organisations, we might also rely on third party service providers, suppliers and contractors to provide some of our services. Any personal information provided to these third-parties is provided only to perform the task or provide the service we require them to perform.
SecurityConsistent with our commitment to protecting personal information, we make all reasonable endeavours to protect such information securely against unauthorised access, use, modification or disclosure.
Cookies To improve your experience on our websites, we may use “cookies”. A cookie is a small text file that our websites may place on your computer or device as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of the Website.
The Website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and website usage.You can opt out of Google Analytics if you disable or refuse cookies or use the ‘opt out’ service provided by Google Analytics at https://tools.google.com/dlpage/gaoptout/.
Access to personal information about youWe endeavour to take reasonable steps, in the circumstances, to ensure that the personal information we collect, hold, use and disclosure about our users is accurate, complete and up-to-date. However, the accuracy of the personal information is largely reliant on the quality of personal information that our clients provide to us and we take no responsibility for errors that result from incorrect, inaccurate or out of date information we receive.
You may request details (in writing) of the personal information that we hold about you or you may correct/update information we hold about you, by contacting our Privacy Officer. We will endeavour to respond to your request for access or correction within a reasonable period after the request. There are some exceptions specified by law where we may refuse a user's request for access or correction. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for refusal, unless it would be unreasonable to provide that notice.
ComplaintsComplaints about the way we collect, use or disclose client personal information are to be directed to our Privacy Officer. Our Privacy Officer will confirm receipt of a complaint within 10 business days after the complaint is received and will then investigate the complaint and provide a response within a reasonable time. If, after receiving our response, there are still concerns that the privacy complaint remains unresolved, you may then, for example, take the complaint to the Office of the Australian Information Commissioner.
Changes to this Privacy PolicyWe may make changes to this Privacy Policy from time to time for any reason without reason, and we will publish those changes on the Website.